FREQUENTLY ASKED QUESTIONS

How do your online courses work?

How long do I have to complete a course?

Can I pause and resume my training?

Are your certifications nationally recognized?

How long is my certification valid?

How do I receive my certificate?

What is the passing score for evaluations?

What happens if I fail a quiz?

Do I need special equipment for practical sessions?

Can I access courses on my phone or tablet?

Do you offer group or corporate rates?

What payment methods do you accept?

Can I get a refund?

How do I renew my certification?

How can I contact support?

Last updated: January 2026